Bundles

What you can start with.

Proper Website

Bespoke build to your brand, actively managed. The starting point — replace the template, lose the agency dependency. From £1,000 setup · £80/month.

Website + Booking

Everything in Proper Website, plus an integrated booking flow in your name. Clinics, salons, studios, tutors. From £2,000 setup · £110/month.

Website + Customer Area

Everything in Website + Booking, plus a logged-in area scoped to what your customers actually need. Practices, charities, memberships. From £4,000–8,000 setup · £220–400/month.

Add-ons

Stackable on any bundle.

AI Chatbot

Trained on your services, FAQs, and tone. Hands off to email or phone when it doesn’t know. From £1,000 setup · £60/month.

Newsletter & Customer Email

Subscriber capture, proper consent flows, list held under your RLS boundary. From £500 setup · £30/month.

Local Discoverability

Active search-console monitoring and content-gap flagging on top of the Core Foundation baseline. From £300 setup · £40/month.

Enhanced Resilience & Recovery

Point-in-time recovery, longer retention, monthly security reviews. For clinical records, beneficiary data, regulated work. From £300 setup · £100/month.

Common questions

Things I get asked.

Aren’t you more expensive than template builders?

Yes — and you’re paying for something different. Templates are cheap because they’re optimised for everyone, which is to say no one. The retainer earns its keep in the months when something actually needs to change.

What happens if I want to leave?

You walk. Code, data, and every client-facing service are already in your name. The extract tool ships with every build and is tested before launch. Leaving is a button, not a migration.

I don’t understand the technical side. Is that a problem?

No. The technical side is mine to look after. That’s what the retainer pays for. The monthly summary is plain English. Office hours cover anything else.

Can’t I just use a freelancer?

You can. A freelancer builds; SPAN LAB also scopes and actively manages. The scoping is free; the management is what stops the site rotting in year two.

Why a retainer after the site’s built?

Because a built-and-left site is a site that breaks. The retainer pays for the work that keeps things running — security, monitoring, content updates, small improvements — and for someone to phone when something genuinely needs fixing.

Start the conversation

Worth a 15-minute call?

The diagnostic call is free. Fifteen minutes to work out whether there’s a sensible build here. No script, no commitment.

Book a Call