Three bundles. Honest pricing.
Bespoke websites with a managed retainer. The bundle names are the shape — the final number comes from a written scope after the diagnostic call. No hidden costs. No “call for a quote”.
Whichever bundle you’re on.
What you can do
- Edit any text, price, photo or opening hour yourself.
- Add new pages (as many as you need!) from the templates built for your site.
- Save a draft and see it on the real page before anyone else does.
- Undo a delete or roll back to any earlier version. Nothing's gone until you say so.
What I look after
- Monitoring, SSL and security patching.
- Search visibility done properly from day one — titles, local schema, sitemap.
- Backups and a tested recovery plan, sized to what your site actually holds.
- Alerts when something breaks, so you're not the one who finds out.
What you can start with.
Proper Website
Bespoke build to your brand, actively managed. The starting point — replace the template, lose the agency dependency. Your contact form emails you; nothing about your customers is held on the site.
From £1,000 setup£80/month
Website + Booking
Everything in Proper Website, plus the site starts handling your customers. Enquiries land in an inbox you hold, and appointments book themselves through your own booking account. Clinics, salons, studios, tutors.
From £2,000 setup£120/month
Website + Customer Area
Everything in Website + Booking, plus a logged-in area scoped to what your customers actually need. Practices, charities, memberships. The most bespoke thing I build.
Scoped first. Then priced.
Stackable on any bundle.
Visitor Insights
From £300 setup£30/month
See what visitors click, where they get stuck, what makes them leave, and what's working. Watched for you, explained in plain English.
Local Discoverability
From £300 setup£40/month.
Active search-console monitoring and content-gap flagging on top of the Core Foundation baseline.
AI Chatbot
From £1,000 setup£60/month.
Trained on your services, FAQs, and tone. Hands off to email or phone when it doesn’t know.
Newsletter & Customer Email
From £500 setup£30/month.
Subscriber capture, proper consent flows, list held under your RLS boundary.
Enhanced Resilience & Recovery
From £300 setup£100/month.
Point-in-time recovery, longer retention, monthly security reviews. For clinical records, beneficiary data, regulated work.
Things I get asked.
Aren’t you more expensive than template builders?
Yes — and you’re paying for something different. Templates are cheap because they’re optimised for everyone, which is to say no one. The retainer earns its keep in the months when something actually needs to change.
What happens if I want to leave?
You walk. Code, data, and every client-facing service are already in your name. The extract tool ships with every build and is tested before launch. Leaving is a button, not a migration.
I don’t understand the technical side. Is that a problem?
No. The technical side is mine to look after. That’s what the retainer pays for. The monthly summary is plain English. Office hours cover anything else.
Can’t I just use a freelancer?
A freelancer builds a site and leaves you to figure out the updates. SPAN LAB handles the upfront scoping for free, then actively manages the deployment plumbing so the setup doesn't start rotting in year two.
Why a retainer after the site’s built?
Because a built-and-left site is a site that breaks. The retainer pays for the work that keeps things running — security, monitoring, content updates, small improvements — and for someone to phone when something genuinely needs fixing.
Worth a 30-minute call?
The diagnostic call is free. Thirty minutes to work out whether there’s a sensible build here. No script, no commitment.